ATA ADA Complementary Paratransit Service
ATA utilizes its local shared ride demand response services, Call A Bus (CAB), to provide Americans with Disabilities Act (ADA) complementary paratransit service for passengers unable to utilize ATA’s fixed route system. If needed, the driver may provide door to door assistance. All of ATA’s public transit fleet vehicles are accessible. Personal care attendants are able to accompany any ATA passenger that requires additional assistance at no cost.
Passengers wishing to utilize the ADA complementary paratransit service must be certified in accordance with the Americans with Disabilities Act (ADA). To request information about ADA certification or to apply for the any of the transportation programs, please contact the ATA Customer Service department at 1-866-282-4968 weekdays from 8:00 am to 4:00 pm.
Service Area and Hours
ADA complementary paratransit service is available to passengers certified in accordance with the ADA
and within a three-quarter of a mile corridor of fixed routes operating in Bradford, Clarion, Clearfield, DuBois, and Punxsutawney. Please refer to ATA schedules for operating times.
A qualified individual will not pay greater than two times the comparable fixed route fare.
Reserving a Ride
To request ride reservations please contact the ATA Call Center at 1-866-743-3282 during the hours of 8:00 am to 4:30 pm. ATA accepts ride reservations up to two (2) weeks prior to the requested trip date. ADA ride reservations are accepted during the hours of 8:00 am to 4:30 pm seven days a week, including holidays. ADA ride reservations must be made one day prior to the requested trip date.
Wheelchairs and Other Mobility Devices
The ADA defines a wheelchair as “a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered.”
ATA will accommodate any mobility device as long as the combined weight is within the actual dimensions and design load of the vehicle.
ATA may decline to carry a wheelchair/occupant if the combined weight exceeds that of the lift specifications or if carriage of the wheelchair is demonstrated to be inconsistent with legitimate safety requirements.
In addition to wheelchairs, passengers may utilize other mobility devices such as canes or walkers on ATA vehicles.
ADA regulations define a service animal as any animal individually trained to provide assistance to an individual with a disability. ATA welcomes service animals meeting the requirements below:
- Service animals must be clean and well-groomed.
- Service animals should be leashed and under the owner’s control.
- Service animals are expected to sit on the floor of the vehicle.
- Animals that display disruptive or threatening behavior will not be allowed
Americans with Disabilities Act (ADA)