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ATA ADA Complementary Paratransit Service
ATA utilizes its local shared ride demand response services, Call A Bus (CAB), to provide Americans with Disabilities Act (ADA) complementary paratransit service for passengers unable to utilize ATA’s fixed route system. If needed, the driver may provide door to door assistance. All of ATA’s public transit fleet vehicles are accessible. Personal care attendants are able to accompany any ATA passenger that requires additional assistance at no cost.
Passengers wishing to utilize the ADA complementary paratransit service must be certified in accordance with the Americans with Disabilities Act (ADA). To request information about ADA certification or to apply for the any of the transportation programs, please contact the ATA Customer Service department at 1-866-282-4968 weekdays from 8:00 am to 4:00 pm.
Service Area and Hours
ADA complementary paratransit service is available to passengers certified in accordance with the ADA
and within a three-quarter of a mile corridor of fixed routes operating in Bradford, Clarion, Clearfield, DuBois, and Punxsutawney. Please refer to ATA schedules for operating times.
A qualified individual will not pay greater than two times the comparable fixed route fare.
Reserving a Ride
To request ride reservations please contact the ATA Call Center at 1-866-743-3282 during the hours of 8:00 am to 4:30 pm. ATA accepts ride reservations up to two (2) weeks prior to the requested trip date. ADA ride reservations are accepted during the hours of 8:00 am to 4:30 pm seven days a week, including holidays. ADA ride reservations must be made one day prior to the requested trip date.
Wheelchairs and Other Mobility Devices
The ADA defines a wheelchair as “a mobility aid belonging to any class of three- or more-wheeled devices, usable indoors, designed or modified for and used by individuals with mobility impairments, whether operated manually or powered.”
ATA will accommodate any mobility device as long as the combined weight is within the actual dimensions and design load of the vehicle.
ATA may decline to carry a wheelchair/occupant if the combined weight exceeds that of the lift specifications or if carriage of the wheelchair is demonstrated to be inconsistent with legitimate safety requirements.
In addition to wheelchairs, passengers may utilize other mobility devices such as canes or walkers on ATA vehicles.
ADA regulations define a service animal as any animal individually trained to provide assistance to an individual with a disability. ATA welcomes service animals meeting the requirements below:
- Service animals must be clean and well-groomed.
- Service animals should be leashed and under the owner’s control.
- Service animals are expected to sit on the floor of the vehicle.
- Animals that display disruptive or threatening behavior will not be allowed
Americans with Disabilities Act (ADA)
The Medical Assistance Transportation Program (MATP)- ATA serves Cameron Elk & McKean counties.
ATA-MATP provides rides to medical care at no cost to you.
If you or anyone in your family receives Medical Assistance, you may be able to get help getting to and from your medical appointments. The ATA Medical Assistance Transportation Program (MATP) provides rides to medical care at no cost to you.
HOW TO APPLY FOR ATA MATP SERVICES
If you are in need of MATP services call ATA MATP to request an official application. In Cameron, Elk or McKean call toll free 1.866.282.4968. On the application, you will be asked for your ACCESS card number and other necessary information about your need for transportation. Make sure you tell the ATA MATP office about any special needs you may have like; if you use a wheelchair or walker; if you have any problem that keeps you from riding in a bus or van with other people; or if you need to have someone go with you to your appointments.
You can obtain transportation services while you are completing the registration process. However, the ATA MATP must receive a signed registration form from you within 30 days of your eligibility verification.
Once you are registered, you will be sent more written information about how to use ATA MATP services. Your registration is good as long as you continue to receive Medical Assistance, though you may be required to update your information from time to time if it changes. If you or anyone in your family receives Medical Assistance, you may be able to get help getting to and from your medical appointments. The Medical Assistance Transportation Program (MATP) provides rides to medical care at no cost to you. You can also get mileage reimbursement if you use your own car or find someone willing to give you a ride.
RIDES TO MA HEALTH CARE SERVICES
You can use ATA MATP transportation to get to any health care service that is paid for by Medical Assistance. That includes appointments with your doctor, dentist, psychologist or psychiatrist, drug and alcohol treatment clinics, or any other MA provider. You can also use ATA MATP to go to the pharmacy for prescriptions, to the hospital for tests, or to get to medical equipment suppliers.
Depending on your situation and what providers you see, certain limits may apply to how far you can go to visit.
LEAST COST AND MOST APPROPRIATE
TRANSPORTATION IS PROVIDED
The ATA MATP provides rides in the least costly and most appropriate way to meet your needs. You will usually be riding with other passengers. Depending on where you need to go, ATA MATP can arrange a ride for you using vans, taxis or accessible vehicles for persons with disabilities.
- If you can ride a bus, and you do not live far from a bus route, you may be reimbursed for the cost of riding the bus or receive bus tickets or passes.
- If you own your own car or have access to one, the ATA MATP may be able to provide mileage reimbursement at a specified rate, and reimburse you for any parking and toll costs involved in your trip.
CURBSIDE & DOOR-TO-DOOR SERVICE
When you get a ride through the ATA MATP, you are expected to get to the curb to be picked up. If you have any disabilities or limitations that keep you from getting to the curb, the ATA MATP is required to provide door-to-door service, when the need is medically verified.
ESCORTS MAY RIDE WITH YOU
An escort may accompany anyone on an ATA MATP trip when independent travel is not possible due to age, disability, language, or when the escort is verified necessary for the recipient to secure medical examinations and treatment. Also, an ATA MATP eligible child, who is under 18, can be accompanied by a parent or guardian at no cost to you.
1-866-ATA 4 YOU
MATP RESOURCES - CLICK TO DOWNLOAD
The Pennsylvania Department of Human Services requires a completed MATP Application for each Medical Assistance client in the family.